Privacy and Cookie Policy

Privacy And Cookie Policy

Last updated: November, 2025

This Privacy Policy describes how Castello di Procopio (“we”, “us”, “our”) collects, uses, stores and protects personal information when you visit or interact with our website.

We are committed to protecting your privacy and handling your personal data transparently and in compliance with the applicable data protection laws, including the GDPR.

1. What type of information do we collect?

We collect the following types of information:

Information you provide directly

When you contact us through forms on the website, send us an email, or request information, we may collect:

Name
Email address
Phone number
Any other details you choose to share (e.g., booking inquiries, special requests)

Information collected automatically

When you browse our website, certain data may be collected automatically:

IP address
Device and browser information
Pages viewed and time spent on the site
Referring URL
General location (country/city, non-precise)
Cookie data (see section 7)

This information helps us understand how visitors use the site and improve the experience.

We do not collect payment information through the website.

2. How do we collect information?

We collect personal information in the following ways:

When you submit a contact form or inquiry form
When you subscribe to updates or request information
When you interact with the website (via cookies, analytics tools, or similar technologies)

Your personal information is used only for the purposes described below.

3. Why do we collect such personal information?

We collect and process personal information for the following purposes:

To respond to inquiries and provide requested information
To manage booking-related requests and communications
To provide customer support and assistance
To operate, maintain, and improve the website
To generate anonymous statistical insights
To comply with legal obligations

We do not sell or share your personal information for advertising purposes.

4. How do we store, use, share and disclose your personal information?

Our website is hosted on the Wix.com platform. Wix.com provides us with the online tools that allow us to present our services and respond to inquiries.
Your data may be stored through:

Wix’s secure data storage
Wix databases
Wix applications

All data is stored on secure servers behind a firewall.
We may share your information only with:

Service providers strictly necessary to operate the website (e.g., Wix, email providers)
Authorities, if legally required
Our hospitality team when needed to respond to booking inquiries

We do not share information with third parties for marketing.

5. How do we communicate with our site visitors?

We may contact you:

To respond to contact form submissions or booking inquiries
To provide information related to your stay
To follow up on specific requests
To send essential updates related to your communication with us

We use email or phone communication depending on what you provide.
You may opt out of communications at any time by contacting us (see section 9).

6. Cookies and tracking tools

Our website uses cookies and similar tracking technologies to ensure proper functionality and to understand how visitors use the site.
This may include:

Essential cookies (for security and website performance)
Analytics cookies (e.g., Wix Analytics, Google Analytics 4, if enabled)

Third-party tools installed on the site (e.g., Google Analytics, YouTube embeds, social media integrations) may also place cookies according to their own privacy policies.
Visitors can manage cookie preferences through the cookie banner displayed upon their first visit and through their browser settings.

7. How can site visitors withdraw their consent?

If you no longer want us to process your personal information, or if you wish to request access, correction, or deletion of your data, you may contact us at:

Email: patrizia@castellodiprocopio.com
Phone: +39 349 75 161 66

We will respond in accordance with applicable data protection laws.

8. Privacy policy updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the latest revision date.

9. Questions and contact information

If you have any questions about this Privacy Policy, the data we hold, or your data protection rights, please contact us at:

Email: patrizia@castellodiprocopio.com
Phone: +39 349 75 161 66

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Experiences

Address

Castello di Procopio S.r.l.

P. Iva 17242161002

Migiana di Monte Tezio 06070, Perugia, Italy

Contact

+39 349 75 161 66

patrizia@castellodiprocopio.com

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Terms & Conditions Privacy Policy

Privacy And Cookie Policy

1. What type of information do we collect?

Information you provide directly​

Information collected automatically​

2. How do we collect information?

3. Why do we collect such personal information?

4. How do we store, use, share and disclose your personal information?

Our website is hosted on the Wix.com platform. Wix.com provides us with the online tools that allow us to present our services and respond to inquiries. Your data may be stored through:

Wix’s secure data storage

Wix databases

Wix applications

All data is stored on secure servers behind a firewall. We may share your information only with:

Service providers strictly necessary to operate the website (e.g., Wix, email providers)

Authorities, if legally required

Our hospitality team when needed to respond to booking inquiries

We do not share information with third parties for marketing.

5. How do we communicate with our site visitors?

We may contact you:

To respond to contact form submissions or booking inquiries

To provide information related to your stay

To follow up on specific requests

To send essential updates related to your communication with us

We use email or phone communication depending on what you provide. You may opt out of communications at any time by contacting us (see section 9).